Our convenient at-home test kits are currently available to ship to all 50 states. At this time, we do not ship internationally, including Canada or Mexico.
Your kit can take up to 3 business days to ship. Once your testing kit has shipped, it will arrive within 3-5 shipping days.
Typically you will receive your results in 1-4 business days upon receiving of collected sample.
An important item to note – If you ship your kit back over a weekend, it can take longer to reach the lab.
We will send an email notification when your results are ready to the email you provided during registration.
We accept all major credit, debit, and HSA cards, including Visa®, MasterCard®, Discover® and American Express®.
In order to provide you the highest quality experience, you can only order tests for yourself. Unfortunately, we cannot accept orders placed for another person.
Once your order is complete, your package will be shipped out of our fulfillment warehouse within 1 business day and you will receive your order within 3-5 business days. Once your sample reaches the lab, they will begin processing the sample. Typically, you will see your results within 1-4 business days of the lab having started the processing stage. If you have questions about a specific order or sample, please email us directly at email@example.com.
Our tests are the same tests ordered by your doctors’ office and are just as accurate as the panels run at traditional brick-and-mortar labs. The primary difference is the sample type, for example, a dried blood spot instead of venous blood draw. The instruments and assays used by our partner laboratories are comparable to — and often the same as — those used by the labs a doctor’s office uses. Our at-home dried blood spot sample collection methods, have been widely accepted and highly utilized for decades in areas of the laboratory industry such as neonatal testing and metabolic screening; we simply broadened the scope of that utilization to include other tests.
For our published research, we always anonymize, de-identify and aggregate data and seek supplemental data from our customer for more qualitative aspects on an opt-in, voluntary basis only. Customer information is only shared with the lab and physicians that are part of our testing process.
Under no circumstance do we ever sell our customers’ data, and we use state-of-the-art, bank-grade encryption to ensure data security.
Security safeguards used by CoreMedica include the following:
Yes, CoreMedica always advises you to share and discuss your results with your health care provider. Our tests provide personalized information and education; they are not intended to diagnose any disease or condition or to substitute for professional medical advice or treatment. You should always seek the advice of your physician or other qualified health care provider with any questions you have regarding your medical care.